Dear guests, we invite you to read our house rules to be observed during your stay to ensure a great experience for you and the other guests.
REGISTRATION
Upon arrival at the guest house, we will ask you to provide your Passport or ID Card – please ensure that your document is not expired. Failure to comply with this obligation constitutes a violation of the provisions of the Italian Criminal Code and authorizes us to request you to leave the guest house immediately. The data of our guests are treated in accordance with the current privacy legislation.
After the registration, you will be asked to pay for your stay either in cash or by credit card / debit card (POS). As proof of your payment, we will issue a receipt confirming the amount and details of your stay. After you have received your room keys, we will show you your room, the bathroom and the common area.
The tourist tax – imposed by the Municipality of Rome – is EUR 3.5 per night per person and will be added to the daily fee for your room. The tax is not applicable for children under 10 years of age.
CHECK-IN AND CHECK-OUT
CHECK-IN is from 1.00 pm to 20.00 pm, unless our guests request a different arrangement due to their travel needs. Extra CHECK-IN has a cost of 20 euros.
Please notify us of your time of arrival and any delays you might incur while travelling.
CHECK-OUT is at 10.00 am. All rooms must be vacated no later than this time.
BREAKFAST AND OTHER MEALS
You can enjoy your breakfast in the common area where all guests are provided with a toaster, a kettle, a coffee machine, a microwave and everything else is needed for breakfast and other meals.
It is forbidden to consume food in your room and use your own stove. To comply with the regional legislation, for safety reasons and to respect all other guests, we do not allow the use of personal stoves in the guest house.
ROOM CLEANING SERVICE
Rooms and bathrooms are cleaned daily starting at 10.00 am except Sunday and public holidays.
Bed linen and towels are changed every 3 nights or upon request at an additional charge (bed linens EUR 8, towels EUR 5). Clean linens are always provided when new guests arrive.
If the rooms are occupied at the time of the cleaning service, the room will not be cleaned.
RESTRICTIONS AND RECOMMENDATIONS
It is forbidden to smoke inside the rooms and in the guest house. The observance of this rule arises from our willingness to protect non-smoking guests and those who will be hosted after you, as well as from our duty to comply with fire safety regulations.
We invite our guests to always close doors and windows. The guest house declines all responsibility for the theft or damage of your property in the rooms, bathrooms and common areas.
Any damage caused to the structure must be notified and refunded immediately to the house manager.
Please ensure that you keep noise to a minimum from 2.00 pm to 4.00 pm and from 10.00 pm to 8.00 am.
It is strictly forbidden to receive visits and welcome external visitors in the guest house. Only the guests staying at Damiani & Sister may use the key to access the guest house.
Please keep the bathroom in proper conditions as if it was the bathroom of your own house, and avoid throwing anything into the toilet other than toilet paper, as clearly stated in the sign put up in each bathroom.
Please switch off the lights and air conditioners every time you leave the room.
BOOKINGS
You can book a room with us by telephone, SMS or e-mail using the addresses you find in the CONTACTS section of our web site. We will then send you the confirmation of your booking with clear and detailed information about your stay.
This is a small family-run guest house, therefore, there is no reception service available round the clock, as you find in big hotels. Please notify the owner of the structure about your time of arrival by phone, e-mail or WhatsApp.
CANCELLATIONS
Cancellations will not be charged if we receive it within 10 days of your arrival. If you cancel your booking after this time, you will be charged a fee equivalent to one night’s accommodation. The cancellation request must be sent by e-mail to the e-mail address damiani.sister@gmail.com
In the case of a no-show, the full rate will be charged.
An early departure during your stay will not be eligible for refund.
DOWNLOAD THE RULES OF THE HOUSE IN PDF (189KB)
Certain of your kind cooperation, we remain available for any queries and wish you a pleasant stay.